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Booking Policies
Reservation Procedures
Reservations may be made by contacting the restaurant or using our
booking form online. We require a credit card number to confirm a
group reservation. Tentative reservations for an available date will
be held for a maximum of 2 weeks. Should another party be interested
in booking for the same date, you will be asked to confirm or
release the booking.
Private Room Reservations and Room Charges
Room charges for use of our private rooms apply to Thursday, Friday
and Saturday evening bookings, as well as all holidays and Sundays
on holiday weekends. In December, Room Charges also apply to
Wednesday evenings, and daytime bookings on Wednesday, Thursday and
Friday. Our Room Charges
for Plated Meal events are as follows:
- No room charges will apply if the minimum number of guests is
met in each of our rooms (McArthur Room - 55 guests minimum, Loft
Room – 35 guests minimum, Dawson Room – 15 guests minimum).
A guest is considered to be anyone having an adult meal.
Children's meals count towards the minimum number of guests as
.5, so 2 children's meals equals 1 adult guest.
- If the minimum number of guests is not met, a $20.00 fee per
seat not filled under the minimum will apply. For example, a group
of 33 guests in the Loft Room on a Thursday evening will incur a
$40.00 room charge – 2 seats not filled under 35 x $20.00 =
$40.00.
- Room charges do not apply to Group Bookings that do not
require a Private Room.
- There are no room charges for daytime events with the
exception of the month of December, where room charges are
applied to Wednesday, Thursday and Friday daytime bookings.
- Facility rental for use of the 'Bar Area' as a private
bar/lounge for your event (when using either the McArthur Room or
Loft Room for your group) is $250.00 for an evening event, and
$100.00 for a daytime event.
- For the evenings of November 30th and December 1st,
6th, 7th, 8th, 13th, 14th and 15th a minimum bill will be
required for use of a private room (see below for details
concerning minimum bills). Minimum bills required for
these dates are as follows (these minimum bills do not apply to
daytime bookings):
- McArthur Room - $3300.00 plus taxes
and gratuities
- McArthur Room and Bar Area -
$3500.00 plus tax and grat
- Loft Room - $2000.00 plus tax and
grat
- Loft Room and Bar Area - $2200.00
plus tax and grat
- Dawson Room - $900.00 plus tax and
grat
- Top Floor of Restaurant - $5500.00
plus tax and grat
Room Charges for Cocktail Receptions
Cocktail Parties are subject to a minimum required subtotal (plus taxes and
gratuity). These charges vary and depend on the date and time of
your booking, as well as the space required. Please contact us for
details.
Reserving the "Top Floor" or "Entire Restaurant"
To increase the privacy for your reservation, it is possible to
reserve the "Top Floor" of the restaurant, which consists of the
McArthur Room, Loft Room and Bar Area. It is also possible to
reserve the "Entire Restaurant" which consists of the Top Floor,
plus the Dawson Room. When reserving the Top Floor or Entire
Restaurant we waive all room charges indicated above, including the
charge for the Bar Area, however Wedding Ceremony Set Up fees still
apply. Top Floor or Entire Restaurant reservations are subject
to a minimum required bill. Please contact the restaurant or
print up our Group Menus or Wedding Menus for complete details on
minimum bills and rates.
Menu Selections
All menu choices must be submitted at least 1 week in advance. We
are pleased to offer alternative meals for those guests with special
dietary requirements as well as smaller portioned meals for children
under 12 at a reduced price. All food and beverages for a function
must be supplied by the Courtyard Restaurant with the exception of
wedding cakes or other special occasion cakes. All plated main
courses are served with fresh vegetables of the day and potatoes. All plated meals include
freshly baked artisan bread with butter, and coffee or tea.
Children's Menus
We are pleased to offer smaller portioned children's meals for
children under 12. Children's meals include 1 main course and
vanilla ice cream for dessert at a cost of $11.00 per child, plus
taxes and gratuity (all beverages are an additional cost). We
offer the following choices for the children's main course:
chicken fingers with fries, breast of chicken with potato and
vegetable, pasta with tomato sauce, or pasta with cream sauce.
We request that all of the children at your event have the same main
course. For the purposes of room charges, children's meals
count as .5 of an adult meal, so 2 children's meals equal 1 adult
guest.
Bar Service
Service of alcoholic beverages is permitted until 1:00 am, and by
special arrangement until 2:00 am. All alcoholic beverages must be
supplied by the Courtyard Restaurant. We would be happy to
order a particular wine or beverage for your event that is not on
our regular list (subject to our pricing policies) – please give us
2 weeks notice. Host bar, open bar, cash bar and reduced or
subsidized bar arrangements can be made – there are many options and
our event planning staff would be happy to help you arrange the
service that suits you the best.
Prices
All prices are subject to change without notice and do not include
taxes or gratuity unless specifically indicated. Applicable taxes and 17% gratuity will be added
to all group function bills.
Guaranteed Guest Count
A guaranteed number of guests is required 48 hours prior to your
event, with final bill based on guaranteed guest count number or
attendance number, whichever is greater. Decor
The Courtyard provides white linen, fresh flowers and candles on all
of our tables. Coloured linen can be rented for an extra
charge. You are welcome to bring in your own decor for your
function, 1 day prior to your event, and our Events staff will be
pleased to set up the decor for you. Please observe the
following guidelines for all decor:
- The tapestries and paintings on the
walls may not be removed and
nothing may be hung from or attached
to the wooden beams
- The use of confetti, table
confetti, or live animals as centerpieces
ie - fish - is not permitted
- All decor or other items for the
event must be removed from the
premises at the end of the event, we
are not responsible for any
items left behind
- Courtyard staff are pleased to
place and set up your decor within
reasonable limits. Extensive
decor set up by the Courtyard staff
may be subject to additional charges.
Cleaning Charges
A cleaning charge may be applied to your account should there be any
damage to the restaurant or should any additional cleaning services
be required.
Payment and Billing
Payment can be made by cash, cheque, credit card or debit, and is
due at the conclusion of the event. Invoicing can be accommodated by
prior arrangement with our Events Manager.
Cancellation Policy
For Groups Bookings made more than 1 month in advance:
There are no charges if you must cancel a booking up to one month
prior to your reservation. If you must cancel closer to the date
than one month, there will be no charges if we can re-book the space
with an equivalent size group (the same number of guests plus or
minus 20%). Bookings whose space is not able to be re-booked are
charged as follows:
30 to 15 days before the event: 25% estimated food and beverage
costs
8 to 14 days before the event: 40% estimated food and beverage costs
3 to 7 days before the event: 50% estimated food and beverage costs
2 days or less before the event: 75% estimated food and beverage
costs
All charges will be levied as liquidated revenue damages less any
revenue recouped by the restaurant through the resale of the space.
Estimated costs are calculated by multiplying the estimated number
of guests by the lowest retail price for food in that time period
(breakfast, lunch or dinner). If the booking is subject to a
minimum bill, the estimated costs for the booking are the minimum
bill required. Please note all cancellations must be
received in writing.
For Group Bookings made less than 1 month in advance:
There is no charge for cancellations made up to 2 days prior to your
event. Cancellations made on the day before the event will be subject to
a charge of 25% of the estimated food and beverage costs.
Cancellations made on the day of the event will be subject to a
charge of 50% of the estimated food and beverage costs. No-shows
will be subject to a charge of 100% estimated food and beverage
costs. Please note all cancellations must be received in writing.
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